british airways staff travel contact number british airways staff travel contact number

Sean first joined British Airways in 1998, where he began his career as a financial analyst. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. How can I correct a mistake with one of the names in my booking? Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. This is a public forum and we don't recommend that. For the most relevant contact details, log in to your Executive Club account. By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? No special service requirement is permitted when travelling on standby travel. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Please have your booking reference ready when you call. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. This will give you your flight status. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. 19,209 talking about this. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. The majority of our calls are managed by British contact centres. Cloudflare Ray ID: 7a2c63981fec32af When do my Avios expire? If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. Flybe once provided more than half of UK domestic flights outside London. (BA Heritage Centre / Museum, at Waterside) You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. Website: www.ba.com/heritage If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. On Business is our loyalty programme for small to medium sized businesses. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Does my passport need to be valid for a certain length of time after my trip? Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . Customer Service Resources Customer Relations postal address Click to reveal Please have your booking reference ready when you call. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Currently British Airways does not issue a photo id card to widows and widowers of former staff. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. AB2CD3. British Airways is back on the hiring road. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. This point is immediately before Security. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. BA had begun to bring people back ahead of the. Passengers without a listing will be refused travel. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Screen Reader users press Enter to select a Filter by product. Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. You'll see the most relevant contact details for you if you are logged in to ba.com. Continue reading. Your IP: If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Address: www.rsaba.com, Solo Club At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. We'll make sure your comments reach the right person. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. Heathrow. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. 2011 BA Clubs Regus 450 Bath Road, Longford. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Looking for a particular British Airways employee's phone or email? Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. While the business class service . What ways can I check in? 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings Use this form to log in to your account or to create an account for the British Airways executive club. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. Write to us. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. Please contact your travel agent directly to discuss your booking. Please ensure that your attire is appropriate for the cabin of eligibility. Enter employee name to find & verify emails, phones, social links, etc. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Email: Liaison.1.council@ba.com Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details Note: there is no dedicated bag drop desk for staff passengers. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. By using ba.com you agree to the use of cookies. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Please visit our Help centre for more support if you have a question about your booking or flight. Greater London UB7 0EB |. You can email the site owner to let them know you were blocked. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Please include your flight details or booking reference if you have an existing booking. When will I get a response from Customer Relations? Contact information for British Airways (BA) Staff travel with its free or geographic phone number. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Amenity bags will not be given to staff who travel in premium cabins. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. We're sorry your travel experience with us didn't meet your expectations. YIDxxS1 will mean you are eligible to the economy class allowance. Fax: +233 (302) 823 233. After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . British Airways employs 26,533 employees. Passengers without bags should proceed to security. The kiosk will tell you what to do next, so please read the screen carefully. Flying on a stand-by ticket can be challenging. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Please note this number is only available when calling within the UK. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). Have you already booked? Email: ba.1.museum@ba.com Contacting British Airways - by phone or otherwise. 09042890159 AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. Please refer to the FAQ on my.baplc.com for further information. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. No credit card required. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. 212 British Airways reviews. Smart national dress or company uniform is acceptable in all cabins. Your allowance will be in accordance with the type of ticket you are using. JIDxxS1 will mean you are eligible to the business class allowance. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. You should then proceed to a bag drop desk. How do I claim missing Avios or Tier Points on flights or other purchases? Request duplicate receipts, proof of travel and other insurance documents Answer Id 1957 I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. If you have an item which exceeds that weight, you must re-pack into separate bags. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Use of a safety seat for an infant is not permitted on board for rebate passengers. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Were keen to get to the bottom of your issues whatever they might be. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Get contact details including emails and phone numbers Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Search over 700 Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. BA IT Support Centre This information has been found through the company's General Terms & Conditions documentation or. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. / expiry date / FAQs. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. million verified professionals across 35 million companies. . All airports with self-service check-in kiosks. If you are a small or medium-sized business and would like to earn your company points when your employees travel. You may also receive a text message if you have registered your mobile/cell number. This website might use cookies for ads, social media and analytic metrics. Published Oct 14, 2021. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Refreshed every minute. If offered, we ask that you politely decline. You'll need your staff number/user ID and a BSAFE password to log into this system. Please use the previous link instead. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Please note this number is only available when calling within the UK. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. How do I check the entry requirements for my destination? you have a Case Reference) and are waiting a . Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. Through check-in Through check-in is not available to standby passengers. Now, we're looking to build on this spirit and passion to make tomorrow . How can I stop them expiring? Claim baggage-related expenses or compensation. Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. This button does not work with screen readers. 159.65.154.158 Tell us about something using our online forms. Daily, 7am - 11pm: Eastern Standard Time (EST). Refund requests may be subject to a servicing fee. (business & personal). BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. How do I review and update my personal information? Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. You must check the screen in the office for further information. It is not possible to pre-book special meals for rebate passengers. Answer. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 Filter. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 Your booking reference consists of a combination of 6 letters and numbers e.g. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. Email: contactba.ghana@britishairways.com. It is headquartered in London, England, near its main hub at Heathrow Airport.. If you need further details about refunds, please click here. Clear All. If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone.